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After registering for a PAL account or attempting to reset your password, it can take up to 24 hours to receive a password email. Please wait at least 24 hours before contacting EOIR if you have not received a password email.

If you have technical issues with this page, the registration process, or submitting a request, please email EOIR.PAL.Issues@usdoj.gov

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PRIVACY ACT STATEMENT

The authority by which information is collected on this website form are contained in 5 U.S.C. 301 and 44 U.S.C. 3101. Your disclosure of information to the Executive Office for Immigration Review on this form is voluntary. If you do not complete all or some information fields in this form, however, the Executive Office for Immigration Review may not be able to effectively respond to your feedback.

The principal purpose for collecting this information on this website form is to control, track, respond to, and maintain correspondence received or originated by the Department or referred to the Department. In addition to disclosing this information to the appropriate officials and employees within the Department for the purposes of controlling, tracking, responding to, and maintaining the Department’s correspondence, the routine uses which may be made of the information collected on this website form include, but are not limited to: any civil or criminal law enforcement authority or other appropriate agency where a record, either on its face or in conjunction with other information, indicates a violation or potential violation of law; to contractors, grantees, experts, consultants, students, and others performing or working on a contract, service, grant, cooperative agreement, or other assignment for the Federal government, when necessary to accomplish an agency function related to the corresponding system of records; and to such recipients and under such circumstances and procedures as are mandated by federal statute or treaty. 

The full list of routine uses for this correspondence can be found in the System of Records Notices titled, JUSTICE/DOJ-003, “Correspondence Management Systems (CMS) for the Department of Justice,” 66 Fed. Reg. 29992 (6-04-2001); 66 Fed. Reg. 34743 (6-29-2001);  67 Fed. Reg. 65598 (10-25-2002); 82 Fed. Reg. 24147 (5-25-2017) and JUSTICE/EOIR-001, “Records and Information Management System,” 69 Fed. Reg. 26179 (5-11-2004); 72 Fed. Reg. 3410 (1-25-2007) (rescinded by 82 Fed. Reg. 24147); 82 Fed. Reg. 24147 (5-25-2017).

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